# Rework Summary: Get better at your tech work
Summary of the original book by founders of Basecamp David Heinemeier Hansson and Jason Fried
Rework : Change the way you work forever
Takedowns
- Don't plan too much. Figure out things on the go.
- Don't think of growing too much. Find a size that fits your team and keep with it. In long run agile and flexible teams win over big chunky ones
- Don't promote workaholism. Make people work reasonable hours.
Go
- Solve the problem you yourself face
- Draw a line in the sand. Stand on your points what you think make sense. Keep it simple and don't listen too much to what other folks want.
- If you want to start something, squeeze some extra hours. If it continues, carry it on or otherwise life goes on.
- Try avoiding taking outside money. Reasons -
- You give up control
- Cashing out begins to trump building a quality business
- Spending others money is addictive
- Its usually a bad deal
- Customers becomes the last priority
- It is incredibly distracting
Always ask do you really need it or there is better simple of doing something.
There is nothing wrong with being frugal
- Start a business not a startup. Think like an actual business from day one. Not thinking spending someone else's money. Think about revenues from day one.
- Have a commitment strategy not an exit strategy. Don't think about selling the business. Enjoy making it better for customers not worrying about who will buy it.
- Keeping mass low so that we can quickly change anything. The more expensive things are to change the less likely we are going to do it.
Progress
- Embrace constrains - make things out better for yourself, even with less resources
- Build half product not half assed product. Cutting good stuff to make great stuff.
- Start with the most important stuff by asking " If I took this away, would what I am selling still exist ?"
- Don't focus on details early on
- Make decisions fast don't pile them up
- Keep looking for stuff to remove , simplify and streamline. Be like curator and keep less things
- Throw less at problems, instead cut short.
- Focus on what won't change and don't follow what's fashion. Fashion would fade away and thing that people really want 10 yrs. from now would stay
- Try to sell the byproducts as well
- Launch now and don't try to delay because of few left overs.
Productivity
- Illusion of agreement, always talk in diagrams and ask people to have some level of prototype/wireframe when presenting things
- Ensure that what you are doing that really matters -
- Why are you doing this ?
- What problem are you solving ?
- is this actually useful ? - Don't confuse enthusiasm with usefulness.
- Are you adding value ? - Not just features
- will this change behavior ?
- Is there an easier way ?
- What could you be doing instead ? Something else could be a priority
- Is it really worth it ?
- To get some serious work done you got to avoid interruptions. Collaboration is another from interruption.
- Meeting should be avoided at all cost.
- Set a timer
- Invite minimum people
- Always have a clear agenda
- begin with a specific problem
- Make someone responsible for implementing it
- Have a good enough solution that gets the job done instead of having a complicated one.
- Get in the habit of having small victories / Quick wins
- If a problem is taking too much time, Give it away - don't be a hero.
- When the situation isn't right and you have to make a hard call. Sleep over it.
- Don't estimate over large things.
- Don't have long to-do list → have bunch of smaller to- do list
- Make tiny decisions instead of BIG ones
Competitors
- Don't Copy
- Make yourself part of the product or service so that its hard for others to copy that aspect.
- Pick a fight but Focus on yourself instead of the competitors, be more simple and less do things as they do.
Evolution
- Say NO by default. Make sure your product stays right for you.
- Let your customer OUTGROW you. As they grow big, say no to their demands of changing the product to their needs.
- Don't confuse enthusiasm with priority. Let new ideas cool off before jumping straight in to implement them.
- Create products that are at home good. Aiming at long-term relationships.
- Don't write down customer requests, If they are needed to be remembered then you will remember them anyways.
Promotion
- Obscurity is a good things. It gives you space to try new things without being under the microscope.
- Build an audience around your product as form of repeat customers without need of marketing or ad
- Teaching is a good way to outmaneuver your competition. E.g. Garry V
- Share everything you know like recipes of famous chefs
- Show your audience behind the scene of how you work. This will develop a bond making you see as humans not faceless companies.
- Be genuine with what you have and what you are. Be upfront about your shortcomings.
- Get featured in small publication instead of spamming big media's. The small editorial will let you get out quickly and picker up by audiences quickly.
- Give some product for free. Free trials gets people to Come back with cash.
- Marketing is not a department, it's the sum of everything you do.
Start building your audience today. Start getting people interested in what you have to say. And keep at it.
Hiring
- Before hiring, try to do the job yourself first until it wears you down and start hurting not just for pleasure.
- Hire slowly
- Don't hire just based on resume, hire based on personalized cover letter / note.
- Years of experience are irrelevant, after +1 year the graph flattens out.
- Avoid delegators, they make up more work when they run out. Make everybody do work.
- Own the bad news. Let people hear out from you now instead of sweeping it under the carpet.
- Hire people who can manage themselves, don't need daily check-ins and set there own goals
- Try the candidate in a real manner. Like a test drive
Damage control
- Be quick in the response
- Apologize genuinely
- Make everyone interact with customers and put them out in front line. This helps them learn from bad mistakes and also get them motivated when customer appreciate
- Take a deep breathe before responding promptly to any new change or customer response to it
Culture
- Culture is by product of consistent behavior
- Decisions are temporary. Don't fixate in planning for problem that don't exist now
- Don't hire Rockstars, Build Rockstar environment out of trust , autonomy and responsibility
- Don't manage people like they are 13 years old. Let them manage their time themselves
- Send people home at five. Shouldn't expect someone job to be his entire life.
- Don't create policies right away someone does a mistake. Only create them is a situation happens over and over again
- Always sound like yourself, like you are talking to your friends without extra sugar coated layer of professionalism
Don't use these four letter words -
NEED , MUST , CAN'T , EASY, JUST, ONLY , FAST
Once Uttered it makes it difficult to find solution
ASAP is poison
Conclusion
- Inspiration is a magical thing, a productivity multiplier, motivator. But it won't wait for you. Inspiration is a now thing. If it grabs you, grab it right back and put it to work.